Their responses to questions are usually more questions or requests to gain access to one's computer. Sidify's customer service is also quite poor. My songs averaged around 3-4mins, so this 10x conversion speed they boast is completely NON-EXISTENT. I did use Sidify again this month and my conversions were limited again with a conversion speed of almost 4mins/song. I wrote Sidify, they had me jump through infinite hoops, did not offer a resolve, and refused to refund my fees hence keeping me under contract. At that point Sidify throttled down my conversion speed, the program became extremely unstable, and they then limited the number of files I could convert per month. Everything worked as planned until the 60 day mark, which is the max timeframe when credit cards will not dispute a charge. (I subscribed to Tunemobie after Sidify breached their contract and decided to control my computer.) Through hours and hours of research for the best DRM Removal tool, I chose to purchase Sidify. Allow me to address any concerns Sidify may have while also presenting what to expect if the decision is made to subscribe to Sidify Music Converter.įirst and foremost, I am not affiliated with any company, including Tunemobie as Sidify suggests. Since I've been posting honest reviews, I've been receiving threats and hate-mail from Sidify. I really believe that sidify is a life saving product to have if you are a DJ, had a great expirence. but it's a good investment if you're serious about your music. I don't have any complaints other than the price. It is the best music downloading app in the market right now! I love that it never messes up my downloads or deletes songs that I downloaded incorrectly. In addition to this, I am a DJ and I have been using Sidify to download music. Sidify lets you simply download mp3s through Spotify, then turn them back into lossless files that sound just like the originals. Forget about purchasing a cd or getting your music second-hand. It's amazing how well this app takes songs from Spotify and turns them into perfect replicas of the original files. I don't think I can say anything that has not already been said about Sidify. Some people may think that music conversion is just a gimmick but I've realized after taking a long time researching different solutions that the best converter is Sidify as it's able to convert your old and new iTunes music in the universal file format MP3 or M4A that are both supported by all devices.I am so convinced by the product Sidify that it's one of the best products ever. Please consider modifying this section of your documentation because as it is it's absolutely useless!Īll I can say is I'm glad that I didn't do a subscription, and by all means STAY AWAY FROM THESE JOKERS! How is that statement even remotely useful when details about "the features" are not given? That makes no sense. The documentation only states, " In Tools tab, Sidify provides users with the features of format conversion and tag edition to help manage the music files more conveniently.". How do you not give details of a functionality? For example, here's a response I replied to them: Your response and the documentation is not helpful concerning the file format converter. In addition to poor customer support (only available via email) Documentation is also slim & stupid. I have 2 tickets & I've emailed them several times about the expired license & how I never got anything working and no resolution to my 2 tickets. By the time I had the spare time to work on Sidify again the extended time on the trial license expired. When I requested more time on my trial they took WEEKS to oblige after a lot of back & forth & delays in response. The rest of the month was a total loss because the customer support took so long to respond & when they did it was nonsense & never resolved anything. I did a 30 day trial but I was only able to use Sidify for a week before I encountered the above issues. You reply immediately but then you don't hear from them for another 3+ weeks. Their responses are stupid- as though they are stalling for time. VERY Very annoying! Sidify was ZERO help on this issue.Ĭustomer support (by email only) is a JOKE. Many of the songs I converted pulled in the wrong versions of the songs- versions I didn't even know existed. No errors or informational messages are received. If I attempt to drag files or select files by clicking on the Add button simply NOTHING HAPPENS. If I attempt to select files to convert via the "+" all m4p files are grayed out & I can't select any. This functionality worked previously in Mac OS 11.6 (Big Sur) but no longer works after upgrading to Mac OS 12.6. If possible, I would give negative star! The file converter (for local files) would not let me select nor drag any files to the converter.
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